Mews Cookie Policy
Last updated: March 8, 2024
Cookies and Other Technologies Used on Our Websites and in Our Services
Our websites and services (jointly “Websites”) use cookies, web beacons and other similar technologies to automatically collect information about individuals who visit and use our Websites. These are small files that are stored on your device. They help us to operate our Websites, provide important features and functionalities and enable us to better understand how you use our Websites.
Purposes and legal basis for use of cookies
We use cookies for the following purposes:
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to ensure the technical functionality of our Websites by using essential cookies
Essential cookies are required for the proper functioning of our Websites, as they enable core functionalities of our Websites such as marking your data inputs, network management and accessibility. Mews process your personal data in accordance with art. 6 (1) (b) of GDPR for the services requested by you on our Websites and in accordance with art. 6 (1) (f) of GDPR for the purpose of our legitimate interest to operate the Websites and provide you with our services through these means. It is not possible to disable essential cookies through the Privacy settings as our Websites might not function properly when you disable this type of cookies.
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to collect data about your preferences on the Websites by means of functional cookies
Functional cookies allow us to remember choices you have made in the past, like what language and currency you prefer, to remember your name and e-mail and automatically fill in forms and allow for personalization, such as live chats, videos and the use of social media. We process your personal data based on your consent in accordance with Article 6 (1) (a) GDPR.
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to collect analytical data by using analytical cookies
Analytical (performance) cookies help us to analyse how you use and navigate our websites and what content is relevant to our users. They are used for performance measurement and improvement. We process your personal data based on your consent in accordance with Article 6 (1) (a) GDPR.
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to process your data for marketing purposes by using advertising cookies
Advertising cookies help us to deliver tailored and customized advertising on advertising and/ or, social media platforms. We process your personal data based on your consent in accordance with Article 6 (1) (a) GDPR.
When you visit our Websites, you shall be informed through a cookie banner placed at the bottom of the Websites that we collect cookies. The banner allows you to manage what kind of cookies can be collected by Mews. You can change the settings and withdraw your consent at any time through the Privacy settings provided on the bottom of our Websites.
To protect against malicious activities, some of our Websites utilize Google reCAPTCHA to verify whether users are humans or robots. This security service relies on cookies classified as essential by the provider and thus cannot be rejected. reCAPTCHA collects hardware and software information, such as device and application data. Your use of reCAPTCHA is governed by the Google Privacy Policy and Terms of Service.
Data processed by cookies
Depending on the cookie type, Mews may collect the following data via cookies:
Your city location based on IP address, gender, time zone, browser settings, operating system, information about website visits including the URL, search terms, information about what you viewed or searched on our website, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).
Mews e-mails and/or Websites and the communications generated from using and/or registering for Mews Services and/or Mews Platform, such as promotional e-mails, may contain electronic images known as “web beacons”. Web beacons generally work in conjunction with cookies, and we may use them in the same way we use cookies (see above).
In the following list we provide you with information about the specific cookies that are used by our Websites, who their provider is and how long they are stored on your device:
Cookie name | Provider | Retention period | Cookie type |
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__cfruid | Hubspot | End of session | Essential |
__cf_bm | Hubspot | 30 minutes | Essential |
__hs_opt_out | Hubspot | 6 months | Essential |
hubspotutk | Hubspot | 6 months | Analytical |
__hs_initial_opt_in | Hubspot | 1 week | Essential |
__hssrc | Hubspot | End of session | Analytical |
__hstc | Hubspot | 6 months | Analytical |
__hssc | Hubspot | 30 minutes | Analytical |
_ga_*and_ga | 12 months | Analytical | |
_gat_* | 1 minute | Analytical | |
_gid | 1 week | Analytical | |
_gcl_au | 90 days | Analytical | |
test_cookie | 15 minutes | Analytical | |
VISITOR_INFO1_LIVE | 180 days | Analytical | |
YSC | End of session | Analytical | |
__q_state_* | Qualified | 13 months | Analytical |
MUID | Microsoft | 1 year 24 days | Advertising |
_uetmsclkid | Microsoft | End of session | Analytical |
_uetsid | Microsoft | 1 week | Analytical |
_uetvid | Microsoft | 1 year 24 days | Analytical |
MR | Microsoft | 2 weeks | Analytical |
ANONCHK | Microsoft | End of session | Advertising |
SRM_B | Microsoft | 1 year 24 days | Advertising |
SM | Microsoft | End of session | Analytical |
CLID | Microsoft | 1 year | Analytical |
_clsk | Microsoft | 1 day | Analytical |
_clck | Microsoft | 1 year | Analytical |
_fbp | 3 months | Advertising | |
li_gc | 6 months | Analytical | |
AnalyticsSyncHistory | 30 days | Analytical | |
UserMatchHistory | 30 days | Advertising | |
bscookie | 1 year | Advertising | |
lidc | 24 hours | Analytical | |
li_sugr | 90 days | Advertising | |
ln_or | 1 day | Analytical | |
bcookie | 1 year | Analytical | |
_hjSession_* | Hotjar | End of session | Analytical |
_hjFirstSeen | Hotjar | End of session | Analytical |
_hjSessionUser_* | Hotjar | 1 year | Analytical |
_hjAbsoluteSessionInProgress | Hotjar | 30 minutes, extended on user activity | Analytical |
_hjIncludedInSessionSample_* | Hotjar | 2 minutes, extended on user activity | Analytical |
_vis_opt_exp_{CAMPAIGNID}_goal_{GOALID} | VWO | 100 days | Analytical |
_vis_opt_test_cookie | VWO | End of session | Essential |
_vis_opt_exp_{CAMPAIGNID}_combi | VWO | 100 days | Analytical |
_vis_opt_exp_{CAMPAIGNID}_exclude | VWO | 100 days | Analytical |
_vis_opt_exp_{CAMPAIGNID}_split | VWO | 100 days | Analytical |
_vis_opt_s | VWO | 100 days | Analytical |
_vis_opt_out | VWO | 1 year | Analytical |
_vwo_uuid | VWO | 1 year | Analytical |
_vwo_uuid_{CAMPAIGNID} | VWO | 1 year | Analytical |
_vwo_ds | VWO | Depends on the retention period of the account | Analytical |
_vwo_sn | VWO | 30 minutes and resend again in 30 minutes on visitor activity | Analytical |
_vwo_uuid_v2 | VWO | 1 year | Analytical |
_vis_opt_exp_{CAMPAIGNID}_combi_choose | VWO | Until campaign changes are applied | Analytical |
_vwo_referrer | VWO | 15 seconds | Analytical |
_vwo | VWO | 1 year | Analytical |
_vwo_global_opt_out | VWO | 100 days | Analytical |
_vwo_ssm | VWO | 1 year | Analytical |
Other technologies
Apart from cookies, we also use other technologies that help us to operate our Websites and to analyse your behaviour. We currently use:
- Sentry, an error monitoring system that alert us if any feature of the Websites does not operate properly,
- Hotjar, an analytical tool that helps us to understand our users' needs and to optimize our services and your user experience (e.g., how much time you spend on concrete pages, or which links you click), and
- Google Analytics, an analytical tool that helps us to analyse the visits of our Websites.
The above technologies may have access to your device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website.
We also use so-called social plugins on our Websites from (i) facebook.com, (ii) twitter.com, (iii) linkedin.com (“plugins”), which are indicated by their logos on our Websites. When you visit our Websites, your browser establishes a direct connection with the servers on which these plugins run. The content of the plugins is transferred directly by the social networks to your browser, which then integrates it into our Websites.
Integration of the plugins causes the social networks to receive the information that you have accessed on the corresponding page of our Websites, regardless of whether you interact with the plugin or not. If you are logged with the social networks, it will be able to assign your visit to your account on these social networks. If you do not want the social networks to gather data about you via our Websites, you must log out of them before visiting our Websites. If you wish to learn about how these social networks process your data, please visit the privacy policy of the respective social network.
Disabling cookies
If you do not wish cookies to be collected, you may restrict, block or delete the cookies at any time by modifying your browser configuration.
If you wish to prevent new cookies from being installed or if you wish to delete existing cookies you can find the instructions on the links below based on which browser you are using:
For mobile devices you can limit tracking via the privacy setting on your device (disabling the advertising identifier), for instructions please see https://www.networkadvertising.org/mobile-choice/.
Furthermore, you can use a third-party tool to opt out of targeted advertising. Available third-party opt-out tools include the Digital Advertising Alliance, the Network Advertising Initiative, and the European Interactive Digital Advertising Alliance (Europe only).
To opt out from receiving cross-device site advertising (i.e., tracking a user across devices) you can access your device settings or visit and employ the controls described on the NAI’s Mobile Choices page.